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How to Stay Resilient and Manage Stress as a Benefits Manager

How to Stay Resilient and Manage Stress as a Benefits Manager

Navigating the pressures of a Benefits Manager role requires resilience and effective stress management strategies. This article unpacks practical steps, endorsed by industry experts, designed to enhance well-being and professional stamina. Learn from the best on setting boundaries, managing tasks, and cultivating resilience to thrive in a demanding field.

  • Set Clear Boundaries to Prevent Burnout
  • Break Tasks Into Manageable Chunks
  • Prioritize Time Management and Communication
  • Give Physical Exercise First Importance
  • Use the 4 A's of Stress Management
  • Journal to Relax, Reflect, and Recharge
  • Build Resilience Through Professional Development

Set Clear Boundaries to Prevent Burnout

Staying resilient and managing stress in the demanding role of a benefits manager requires a combination of time management, emotional awareness, and self-care practices. The nature of the role-handling complex benefits administration, regulatory compliance, and addressing employee concerns-can often be high-pressure. Over time, I've learned that managing stress effectively starts with setting clear boundaries between work and personal life. I make it a priority to avoid working outside of designated hours whenever possible, which helps prevent burnout and maintain a healthy work-life balance.

Staying organized is another key practice that helps manage stress. Using project management tools and calendars to track deadlines, meetings, and key tasks allows me to stay on top of responsibilities and avoid feeling overwhelmed. Breaking down larger projects into smaller, manageable tasks makes even the most complex issues feel more approachable.

On the emotional side, I prioritize regular physical exercise-whether it's going for a walk, practicing yoga, or doing strength training. Physical activity helps clear my mind, reduce tension, and improve overall well-being. I also ensure I take mindfulness breaks throughout the day, whether it's deep breathing, meditative moments, or simply stepping away from my desk for a brief period. These moments of pause help me reset mentally and stay focused.

Additionally, I've learned to lean on a support network, both within the organization and outside of work. Connecting with peers, mentors, or family helps alleviate stress and provides valuable perspectives. Regular reflection on my achievements and remembering the positive impact of my work also contributes to maintaining a sense of purpose and motivation.

For other benefits managers, I would advise making self-care a non-negotiable part of your routine. Staying resilient in this role is all about managing stress proactively, staying organized, and finding time to recharge so you can show up as your best self for both your team and the employees you support.

Steven Mostyn
Steven MostynChief Human Resources Officer, Management.org

Break Tasks Into Manageable Chunks

Managing stress in a demanding role often comes down to small, consistent habits. I prioritize staying organized by breaking tasks into manageable chunks, which prevents feeling overwhelmed. For example, during open enrollment, I set aside specific time blocks for emails and calls, avoiding constant interruptions. Self-care is non-negotiable. I take short walks during lunch to reset, even on busy days. One simple trick that works for me is setting boundaries—turning off work notifications after hours keeps my mental space clear. Stress management is not about big changes but staying consistent with what works for you, even when work is hectic.

Prioritize Time Management and Communication

In my role, staying resilient is key to effectively managing the demands and complexities that come with overseeing employee benefits. I prioritize time management, breaking down tasks into manageable steps and delegating when necessary. I ensure open communication with my team, keeping everyone aligned on priorities, which reduces stress. It's essential to maintain a balance, so I regularly set aside time to recharge, whether it's through physical exercise or simply disconnecting from work.

A major self-care practice I focus on is mindfulness, which helps me stay grounded and clear-headed when navigating challenging situations. I also recognize the importance of ongoing learning to stay ahead in the ever-evolving benefits landscape. By maintaining a proactive mindset and a routine that includes stress-relief practices, I've been able to stay resilient and keep my team functioning at their best despite pressure.

Give Physical Exercise First Importance

I give physical exercise first importance in order to control stress in my demanding work. Once or twice a week, I go to yoga classes to help me relax inside as much as physically. Yoga increases my flexibility, energy, and general attitude, thereby enabling me to remain focused and carry out my responsibilities clearly.

Apart from yoga, I schedule quick walks during breaks since even brief physical activity helps me to relax. These pursuits are important in avoiding burnout and maintaining my energy over demanding hours. Maintaining resilience in a position of such high stress would be considerably more difficult without this self-care.

Self-care is about keeping balance so I might serve others successfully, not only about physical health. Prioritizing my health helps me be at my best for the individuals I work with as well as for me.

Maria Knobel
Maria KnobelMedical Director, Medical Cert UK

Use the 4 A's of Stress Management

Staying resilient and managing stress as a benefits manager comes down to having a structured approach, and I rely on the 4 A's of stress management: Avoid, Alter, Accept, and Adapt.

First, I try to avoid unnecessary stress by prioritizing tasks and setting boundaries where possible, such as delegating when workloads become unmanageable. Next, I alter situations by improving communication-whether it's clarifying expectations or having open discussions about challenges with my team or stakeholders.

For stressors that can't be avoided or altered, I focus on acceptance. Acknowledging that some aspects of the job are beyond my control helps me stop wasting energy on frustration and instead focus on solutions. Finally, I adapt by reframing my mindset and incorporating self-care practices. Personally, regular exercise, mindfulness techniques, and taking short breaks throughout the day allow me to recharge mentally and physically.

This balanced approach helps me stay clear-headed and resilient, even when the role becomes demanding. Stress will always exist, but managing it intentionally with the 4 A's has made a meaningful difference in maintaining productivity and well-being.

Blake Smith
Blake SmithMarketing Manager, ClockOn

Journal to Relax, Reflect, and Recharge

Sometimes when there's too much going on or I have a lot of thoughts racing through my mind at once, I find that journaling is the best way to relax, reflect, and recharge. Writing down something I've been thinking about, planning, or even just random musings I have at any point during the day is a great way to lighten the mental load and find some clarity. But even with journaling, writer's block is real! So a good hack for this would be to look up journaling prompts and choose something that resonates with you at that moment.

Build Resilience Through Professional Development

Managing stress and building resilience as a benefits manager requires a balanced approach that acknowledges both the unique pressures of the role and the importance of sustainable self-care practices. This might mean designating specific "quiet hours" for focused work or establishing set times for responding to non-urgent inquiries.

Beyond standard self-care advice, there is building sustainable resilience. While exercise and meditation can be beneficial, the primary support for benefits managers in most cases comes from professional development and peer connections. Industry networks and forums provide practical solutions and emotional support, helping normalize challenges, and offering fresh perspectives on common issues.

Take proper lunch, shorter walk breaks between a conference room and other types of meetings, or lead-off with intentional planning—the choices make all the difference in restoring oneself. You being better off is also making other employees better off—the very same ones you assist—and a positive rip tide continues across the entire organization.

Dr. Britt Lindon
Dr. Britt LindonPh.D. Clinical Psychologist, Sens Psychology

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